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Ordering and Payment Information

Do I Have to Order Online?

Yes, we're an online retailer, so you must make your purchase by checking out before arranging for pickup or scheduling delivery. 

Is it Safe to Order Online?

Of course! We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

Payment Options

Pay for your MotorHead Gurus purchases using Visa, Visa Debit, MasterCard, Maestro, Electron and American Express. We also accept PayPal and virtual payment cards.

Checking Out

When We Have Received Your Order

Once you’ve placed your order, you will be directed to an order confirmation message, which will contain your order details. This information will also be emailed to you, but it could take up to 30 minutes to arrive. Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order has been shipped. If an email does not appear to have been received, please check your spam folder.

Incorrect or Faulty Items

We're sorry to hear that! Hit us up within 14 days of receiving your goods via the help page contact us form with your order number, or feel free to  contact us with further details of your issue and a member of our Customer Care team will get on this, ASAP!

Payment from Your Account

If there is an issue with the payment, either your card issuer or a member of the Customer Care team will contact you.


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